---
title: "What Is Ask RIKAI?"
description: "Scope, permissions model, and limits of the RIKAISO conversational assistant."
source: "https://help.rikaiso.com/2026.1/what-is-ask-rikai"
version: "2026.1"
latest: true
language: "en"
section: "Ask RIKAI"
updated: "2026-09-01"
---

# What Is Ask RIKAI?

> Scope, permissions model, and limits of the RIKAISO conversational assistant.

## Overview

Ask RIKAI is the conversational assistant embedded in the RIKAISO suite. It reads the business data you already have access to, explains it in plain language, and can start a task on your behalf. It never widens your permissions: every read and every action runs under your own identity and is written to the audit log.

## What it can do

1. **Answer questions** about records in scope, for example open returns, blocked invoices, or supplier lead times.
2. **Summarise** a document, a case history, or a period comparison.
3. **Draft** correspondence, requirement notes, and change descriptions.
4. **Act**, by calling a registered skill such as *release order* or *schedule shipment*, after showing you what it is about to do.

## What it will not do

- Return data you are not entitled to see.
- Execute an action without an explicit confirmation step.
- Retain your prompts for model training. Prompts are retained for 30 days for troubleshooting and then deleted.

## Grounding

Answers are grounded in tenant data and published documentation. When the assistant cannot ground a statement it says so rather than guessing, and offers the closest documented topic instead.

> Ask RIKAI is assistive. Verify results before acting on them in a regulated process.