---
title: "AI Assistants and Integrations: Enabling Access"
description: "How assistant access works, credentials for server-side agents through the service broker, the setup matrix per client, and the governance switches."
source: "https://help.rikaiso.com/public-cloud/2026.2/enabling-ai-access"
edition: "public-cloud"
editionLabel: "S/4HANA Public Cloud"
version: "2026.2"
latest: true
language: "en"
section: "Information for Administrators"
updated: "2026-11-05"
---

# AI Assistants and Integrations: Enabling Access

> How assistant access works, credentials for server-side agents through the service broker, the setup matrix per client, and the governance switches.

> **Draft brief for authors.** Section page for the administrator; the end-user side is in Working with AI Assistants.

**Source in the product repository:** `docs/joule-integration.md`, customer guide §4 "AI agents and integrations" and §6, `.claude/rules/api-broker-and-joule.md`, `.claude/rules/mcp-server.md`.

## In this section

- [How Assistant Access Works](https://help.rikaiso.com/public-cloud/2026.2/how-mcp-access-works.md): Every tenant has one endpoint; the subaccount's own XSUAA signs the person in; roles and add-ons apply unchanged; the assistant confirms before it writes.
- [Credentials for Server-Side Agents (Service Broker)](https://help.rikaiso.com/public-cloud/2026.2/service-broker-credentials.md): Register the MDM API service broker once, create an mdm-api instance and a key, and hand the key to SAP Joule Studio or a script; delete the key to cut the integration off.
- [Client Setup Matrix](https://help.rikaiso.com/public-cloud/2026.2/ai-client-setup-matrix.md): One row per assistant: what the user enters, what the administrator must have prepared, and whether it acts as the person or as a client.
- [Governance Switches](https://help.rikaiso.com/public-cloud/2026.2/ai-governance.md): The confirmation-token mode the provider can switch on for your tenant, named-user tables and agents, browser-based clients, and how to cut an integration off.