---
title: "Get Started"
description: "What RIKAISO MDM is, how it works, and a quick start for business users, administrators and people who work through an AI assistant."
source: "https://help.rikaiso.com/public-cloud/2026.2/get-started"
edition: "public-cloud"
editionLabel: "S/4HANA Public Cloud"
version: "2026.2"
latest: true
language: "en"
updated: "2026-11-05"
---

# Get Started

> What RIKAISO MDM is, how it works, and a quick start for business users, administrators and people who work through an AI assistant.

> **Draft brief for authors.** Section page: two sentences on what the section covers, then the list of its topics (the portal renders the list).

Introduces MDM, the objects and apps it covers, three quick starts (business user, administrator, AI assistant), supported browsers and languages, and how to get help.

## In this section

- [What Is RIKAISO MDM?](https://help.rikaiso.com/public-cloud/2026.2/what-is-rikaiso-mdm.md): RIKAISO MDM creates and changes SAP master data in bulk from spreadsheets and AI assistants, with every change checked before it reaches SAP.
- [How RIKAISO MDM Works](https://help.rikaiso.com/public-cloud/2026.2/how-mdm-works.md): From SAP records to a template, an upload, a Task of staged records, checks and corrections, processing and the result in SAP, with the history alongside.
- [Lines of Business, Objects and Apps at a Glance](https://help.rikaiso.com/public-cloud/2026.2/objects-and-apps-overview.md): Which lines of business, object families, objects and row actions MDM offers today, and which app opens each of them.
- [Quick Start for Business Users](https://help.rikaiso.com/public-cloud/2026.2/quick-start-business-user.md): Change one equipment in 15 minutes: download a template with one record, change a cell, upload, process, and see the result in SAP and in Application Logs.
- [Quick Start for Administrators](https://help.rikaiso.com/public-cloud/2026.2/quick-start-administrator.md): The one-hour path from the subscription to a verified connection: communication arrangement, the two destinations, a role collection, the first tile.
- [Quick Start with an AI Assistant](https://help.rikaiso.com/public-cloud/2026.2/quick-start-ai-assistant.md): Connect Claude or SAP Joule Work Desktop, sign in, ask what you can do, search, preview a change, confirm it and ask what happened.
- [Supported Browsers, Devices, Languages and Accessibility](https://help.rikaiso.com/public-cloud/2026.2/browsers-devices-languages.md): Desktop browsers, phones and tablets, the 34 languages of SAP S/4HANA Cloud, date and time formats, keyboard operation and the accessibility statement.
- [Getting Help and Giving Feedback](https://help.rikaiso.com/public-cloud/2026.2/getting-help.md): The in-app help mode, how this portal is organised, the support reference, and where to send feedback.