---
title: "Getting Help and Giving Feedback"
description: "The in-app help mode, how this portal is organised, the support reference, and where to send feedback."
source: "https://help.rikaiso.com/public-cloud/2026.2/getting-help"
edition: "public-cloud"
editionLabel: "S/4HANA Public Cloud"
version: "2026.2"
latest: true
language: "en"
section: "Get Started"
updated: "2026-11-05"
---

# Getting Help and Giving Feedback

> The in-app help mode, how this portal is organised, the support reference, and where to send feedback.

> **Draft brief for authors.** Replace with the final text; keep the structure.

**Page type:** Reference · **Audience:** Everyone

**Contains**

- The in-app help mode (link `in-app-help`).
- This portal: sections and topics, versions, PDF export, languages.
- The support reference and what to send (link `contacting-support`).
- The feedback address.

**Related information:** `in-app-help`, `contacting-support`.

**Source in the product repository:** the earlier portal topic `welcome`; customer guide §8, last paragraph.