---
title: "Retrying Failed Records"
description: "Correct the values SAP rejected with Mass Edit, then process again; Retry Failed Records sends only the records a machine may send again unchanged, Retry All sends them all."
source: "https://help.rikaiso.com/public-cloud/2026.2/retrying-failed-records"
edition: "public-cloud"
editionLabel: "S/4HANA Public Cloud"
version: "2026.2"
latest: true
language: "en"
section: "Working with Master Data > Processing Records into SAP"
updated: "2026-11-05"
---

# Retrying Failed Records

> Correct the values SAP rejected with Mass Edit, then process again; Retry Failed Records sends only the records a machine may send again unchanged, Retry All sends them all.

> **Draft brief for authors.** Replace with the final text; keep the task-page structure.

**Page type:** Task · **Audience:** Processor

**Contains:** read why the records failed (the Task page's groups, the explanation in business language); when to correct first (SAP rejected the values) and when a retry alone is enough (a temporary refusal); Retry Failed Records in the Monitor (counted confirmation) vs Retry All (includes records with an unknown outcome, only after you checked SAP); a Mass Edit resets the corrected records to Not Started, process them as usual.

**Related information:** `outcome-unknown`, `mass-edit`, `messages-processing`.

**Source in the product repository:** `.claude/rules/mass-change-monitor.md` (CanRetry, D94), `srv/lib/task-error-explainer.js`.