---
title: "The Support Operator Role"
description: "What your support staff can see with the MDM Support Operator collection: the technical twins of the history, diagnostics and the on-demand purge, and what it cannot do."
source: "https://help.rikaiso.com/public-cloud/2026.2/support-operator-role"
edition: "public-cloud"
editionLabel: "S/4HANA Public Cloud"
version: "2026.2"
latest: true
language: "en"
section: "Information for Administrators > Users, Roles and Role Collections"
updated: "2026-11-05"
---

# The Support Operator Role

> What your support staff can see with the MDM Support Operator collection: the technical twins of the history, diagnostics and the on-demand purge, and what it cannot do.

> **Draft brief for authors.** Replace with the final text; keep the structure.

**Page type:** Reference · **Audience:** Administrator, Support

**Contains:** the technical entries and diagnostics in Application Logs; the on-demand purge of expired Tasks; combine with a Viewer collection to see the business history; what it cannot do (no edits, no processing, no view of objects without a Viewer role).

**Related information:** `app-application-logs`, `role-collections`.

**Source in the product repository:** `xs-security.json`, Application Logs review (D140, D141).