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Operating MDM Day to Day

What to watch, what happens during MDM updates, how to read Application Logs as an administrator, and when to involve the provider.

Draft brief for authors. Replace with the final text; keep the structure.

Page type: Concept · Audience: Administrator, Support

Contains

  • What to watch: the status strip, paused jobs, the quota notice, custom-field sync entries.
  • What happens on MDM updates: interrupted runs of integration-user tables resume by themselves within minutes; named-user runs wait for a person to resume them.
  • Reading Application Logs as an administrator; the support reference.
  • When to involve the provider and what to quote.

Related information: app-background-jobs, app-application-logs, contacting-support.

Source in the product repository: .claude/rules/mass-processing.md, .claude/rules/mass-change-monitor.md, customer guide §8.

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