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Retrying Failed Records

Correct the values SAP rejected with Mass Edit, then process again; Retry Failed Records sends only the records a machine may send again unchanged, Retry All sends them all.

Draft brief for authors. Replace with the final text; keep the task-page structure.

Page type: Task · Audience: Processor

Contains: read why the records failed (the Task page's groups, the explanation in business language); when to correct first (SAP rejected the values) and when a retry alone is enough (a temporary refusal); Retry Failed Records in the Monitor (counted confirmation) vs Retry All (includes records with an unknown outcome, only after you checked SAP); a Mass Edit resets the corrected records to Not Started, process them as usual.

Related information: outcome-unknown, mass-edit, messages-processing.

Source in the product repository: .claude/rules/mass-change-monitor.md (CanRetry, D94), srv/lib/task-error-explainer.js.

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